Commitment to the Industry

Chronicle Transcripts is a Silver member of the American Health Information Management Association (AHIMA), general member of the Medical Transcription Industry Alliance (MTIA), partnered with the Integrating the Healthcare Enterprise (IHE), compliant with The American Association for Medical Transcription (AAMT) standards, and affiliated with select schools and committed to active participation of educating and growing U.S. based medical transcriptionists.

Mission Statement

Our mission is to be in the forefront of customer service and healthcare documentation solutions, empowering our clients' capacity to optimize quality of care, physician satisfaction, EMR utilization, revenue cycle management, and compliance.

Service Philosophy

Chronicle Transcripts has spent the past fourteen years working in partnership with our clients. Through our trusted partner position we constantly strive to improve our practices, delivery methods and understanding of how our action or inaction impacts the healthcare industry. It is our unwavering commitment to constantly provide real value, and to be there when our clients' need us that makes our relationships successful and lasting.

Our focus on delivering productivity, stability, and value for dollars invested has allowed us to maintain high level, and deeply trusted business relationships with our clients. While technology is the platform on which we deliver our services, it is people, processes, and constant investment in finding a better way that makes this possible. We work to understand our client's objectives, challenges, and needs so that we can truly move forward with them as they grow and change.

Chronicle Transcripts has a directive to make significant investment in the best tools, people, and education available. While others are now just beginning to speak our language in being proactive and truly partnering with their customers, we are leading the push for improvement, value, and ethics in our industry as a whole.

Beyond a successful and strategic approach to the workflow of electronic healthcare documentation, Chronicle Transcripts earns our client;s confidence and investment through open, concise, and constant dialogue. If our client-partners are unsure, unaware, or at risk, we are not doing what we promise.

Chronicle Transcripts is committed to the promise that "Attention to Detail is Our Core Product" This is not just a statement but a deeply imbedded part of our corporate culture. Our commitment starts with the first contact and is the driving force of our company. We work closely with HIM professionals and their staff members to identify and implement strategies to efficiently utilize information, develop a distribution flow that agrees with the client's risk aversion criteria, and minimize the staff's involvement in the creation and distribution of healthcare documentation.

As electronic information and communication becomes an ever growing part of American healthcare, it places a significant burden on those responsible for the stewardship of this information. Chronicle Transcripts understands that there must be a balance between the investment in this process and the return. While financial officers, health information directors, and IS staffers are running the business of patient care, we are the logistic sentinel that never sleeps. We empower healthcare organizations to focus on the strategic and future initiatives that will help them thrive, instead of the day-to-day tyranny of electronic healthcare documentation and distribution.